Change88 takes the protection of your personal data seriously. This Privacy Policy transparently explains how we collect, use, store, and safeguard your information as a member of our platform in Malaysia.
Change88 ("we", "us", "the Company") is committed to protecting the privacy and data security of all members using our platform at https://change88.bet. This Privacy Policy has been prepared in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and applicable laws in force in Malaysia.
This Privacy Policy describes the types of personal information that Change88 collect from you, how that information is used, who it may be shared with, and what your rights are as a data owner. By registering or using the platform Change88, you agree to the terms of this Privacy Policy in full.
This Privacy Policy applies to all Change88 services, including slots, live baccarat, Sports Betting on the Malaysia Super League and EPL, lottery, cricket, virtual sports, and online table games.
Change88 collects various categories of personal data from members to ensure a smooth, secure, and legally compliant service. The categories of data we collect are as follows:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Personal Identity | Name, date of birth, ID number | Registration form / KYC |
| Contact Information | Phone number, email address, residential address | Registration form |
| Financial Data | Bank account, Malaysian e-wallet | Deposit/withdrawal process |
| Technical Data | IP address, device type, browser | Automatically during use |
| Activity Data | Betting history, login records | Automatically during use |
Change88 use your personal data for the following purposes that are lawful under Malaysian law:
Change88 does not sell, rent, or trade members' personal data to any third party for marketing purposes. However, in certain limited circumstances, we may share your information with the following parties:
Our Commitment: Change88 will not share your personal data with third-party advertisers or external marketing companies without your explicit prior consent.
Change88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
While we take every reasonable security measure, no online system can be guaranteed 100% secure. You are also responsible for keeping your change88 account password confidential and not sharing it with anyone.
Platform Change88 uses cookies and similar tracking technologies to enhance the user experience and analyse usage patterns. The following are the types of cookies we use:
These cookies are required for the platform's core functionality Change88 and cannot be disabled. These include login session cookies, security cookies, and language preference management cookies. Without these cookies, certain parts of the platform may not function correctly.
We use analytical cookies to understand how members interact with the Change88 – such as which pages are visited most frequently, how long gaming sessions last, and where users encounter technical issues. This data is used to improve our services.
This cookie saves your preferences — such as display settings, game choices, and other personal configurations — so you don't have to set them again each time you log in to Change88.
You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the platform Change88.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a member Change88 have the following rights regarding your personal data:
Change88 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy, or as required under Malaysian law. The following are our data retention guidelines:
Once the retention period expires, Change88 will securely delete or anonymise your personal data using recognised methods.
Platform Change88 may contain links to third-party websites for informational purposes. Change88 is not responsible for the privacy practices or content of such third-party websites. This Privacy Policy applies solely to the Change88 at https://change88.bet only.
We encourage you to read the privacy policy of each website you visit separately, especially before providing any personal information to them.
Change88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements, or technological developments. Any material changes will be communicated to members via:
The "Last Updated" date at the top of this page reflects when this Privacy Policy was last reviewed. Continued use of the platform Change88 following any amendments shall be considered acceptance of the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy Change88 this policy or regarding your personal data, please contact us through the following channels:
Our Data Protection Officer team will endeavour to respond to all privacy-related enquiries within 3 business days. For more complex complaints requiring investigation, we will keep you informed of progress within 14 days.
You have the right to request a copy of the personal data that Change88 hold about you at any time.
You may request the correction of any inaccurate or incomplete personal data in your change88 account.
You may withdraw your consent for your data to be used for marketing purposes at any time, without affecting your access to core services.
You have the right to object to the processing of your personal data for specific purposes that are not related to change88's core services.
We don't just comply with the law — we go further to ensure every piece of your data is protected at all times.
All data transmitted through the change88 platform is protected with 256-bit SSL encryption — the same level of security used by Malaysia's major banks such as Maybank and CIMB.
Change88 fully complies with Malaysia's Personal Data Protection Act 2010. We have an appointed Data Protection Officer to oversee all matters relating to member privacy.
Change88 has never sold, and will never sell, member personal data to any advertiser, data broker, or other third party for commercial gain.
The change88 cybersecurity team monitors our infrastructure around the clock, 365 days a year. Any suspicious activity is detected and addressed in real time.
Only authorised change88 staff may access member data, and every access is logged. A strict need-to-know principle is applied throughout our organisation.
In the event of a data breach, Change88 is committed to notifying affected members within 72 hours, in line with international data protection best practices.